Frequently Asked Questions

About the Spa

A medical spa, also known as a medi-spa or med spa, is a facility that blends the services of a traditional day spa with certain medical procedures and treatments under the supervision of licensed medical professionals. The main focus of a medical spa is to provide cosmetic and aesthetic treatments that aim to improve the appearance and well-being of individuals.

Navila Aesthetic Lounge hosts a variety of top-tier services from injectables to laser hair removal, weight loss, and more. We carry the latest technology including the Morpheus 8, Rohrer IPL Diode Laser, and LightStim+ ProPanel. We specialize in giving the best service to our customers so they leave feeling refreshed, taken care of, and empowered. See our full list of services here.

The medical staff at Navila Aesthetic Lounge are all certified and trained. They undergo rigorous training and stay updated with the latest advancements in the field of medical aesthetics. They have a deep understanding of the various treatments offered at the spa, which may include injectables like Botox and dermal fillers, laser treatments such as hair removal and skin resurfacing, and skin rejuvenation procedures like chemical peels and microdermabrasion. Clients can feel confident and reassured in the hands of these knowledgeable professionals, knowing that their well-being and safety are top priorities. The team at Navila Aesthetic Lounge aims to provide personalized treatment plans tailored to each individual’s unique needs and desired outcomes, ensuring a positive and satisfying experience for every client who walks through their doors. Meet our team here.

Navila Aesthetic Lounge is located at 13273 Jamboree Rd, Tustin, CA 92782

Choosing the right treatments for your needs is essential to achieving the best results. At Navila Aesthetic Lounge, we offer complimentary consultations with our experienced medical professionals. They will assess your unique goals, skin type, and concerns, guiding you in selecting the most suitable treatments. Book your free consultation now and let us customize a personalized treatment plan just for you!

Yes, at Navila Aesthetic Lounge, we offer a curated selection of premium skincare products, including the renowned ZO® skincare line. ZO® is a leading medical-grade skincare brand developed by Dr. Zein Obagi, a renowned dermatologist and pioneer in the field of skincare. The ZO® skincare products available at our medical spa are formulated with cutting-edge technologies and clinically-proven ingredients to address various skin concerns and optimize skin health. Whether you are looking for products to combat signs of aging, improve skin texture, address hyperpigmentation, or enhance overall skin radiance, the ZO® skincare line offers a wide range of solutions to meet your individual needs. We take pride in offering high-quality products like ZO® to our clients, and our team is committed to providing personalized recommendations tailored to your unique skin requirements. If you have any questions or need assistance in choosing the right skincare products, do not hesitate to ask our knowledgeable staff for guidance. Your satisfaction and achieving the best possible outcomes for your skin are our top priorities at Navila Aesthetic Lounge. Buy Skincare Here.

Monday: 9 AM–5 PM Tuesday: 9 AM–5 PM Wednesday: 9 AM–5 PM Thursday: 9 AM–5 PM Friday: 9 AM–5 PM Saturday: 9 AM–5 PM Sunday: 9 AM–5 PM


The duration of treatments at Navila Aesthetic Lounge can vary depending on the specific procedure and its complexity. Some treatments, like injectables or laser procedures, may take only 15 to 30 minutes to complete, making them quick and convenient options for those with busy schedules. On the other hand, more comprehensive treatments such as body contouring or skin rejuvenation sessions might take an hour or longer. During your free consultation at Navila Aesthetic Lounge, our medical professionals will provide you with detailed information about the estimated duration of the treatments you are interested in. They will also answer any questions you may have, ensuring you have a clear understanding of what to expect before, during, and after each procedure.

The amount of downtime necessary after treatment at Navila Aesthetic Lounge depends on the specific procedure you undergo. Some treatments, such as injectables like Botox or dermal fillers, typically have minimal to no downtime, allowing you to resume your regular activities immediately after the session. Other treatments, like certain laser procedures or more intensive skin rejuvenation treatments, might require a short recovery period. In such cases, you may experience mild redness, swelling, or slight discomfort, which usually subsides within a few hours to a couple of days. For more comprehensive procedures like body contouring treatments, there might be a need for a few days of recovery time, during which it is advisable to avoid strenuous activities and follow any specific aftercare instructions provided by our medical professionals. We understand the importance of your time, and our goal is to provide treatments that offer noticeable results with minimal disruption to your daily life. Rest assured that our team will prioritize your comfort and satisfaction throughout your entire journey with us.

Before your appointment at Navila Aesthetic Lounge, there are a few essential steps to ensure a smooth and enjoyable experience: 1. Confirm the Appointment: Double-check the date and time of your appointment to avoid any scheduling conflicts. 2. Pre-Consultation: If you have scheduled a free consultation before your treatment, make sure to arrive on time and be prepared to discuss your aesthetic goals, medical history, and any concerns you may have. This information will help our medical professionals tailor the best treatment plan for you. 3. Avoid Sun Exposure: Minimize sun exposure and tanning beds in the days leading up to your appointment, as this can make your skin more sensitive to certain treatments. 4. Stay Hydrated: Proper hydration is crucial for healthy skin. Drink plenty of water before your appointment to keep your skin well-hydrated and improve treatment results. 5. Follow Pre-Treatment Instructions: If you have been provided with specific pre-treatment instructions, such as avoiding certain medications or skincare products, make sure to adhere to them as directed. 6. Arrive Early: Arriving 10-15 minutes before your scheduled appointment time allows you to complete any necessary paperwork and prepare for your treatment without feeling rushed. 7. Come Makeup-Free (If Applicable): If your treatment involves facial procedures, it’s best to arrive without makeup to facilitate the process. 8. Communicate Your Expectations: During the consultation or before the treatment, openly discuss your expectations and any questions you may have with our medical professionals. Clear communication ensures that we can address your needs effectively. At Navila Aesthetic Lounge, our team is dedicated to providing you with a safe and comfortable experience. Following these pre-appointment guidelines will help optimize your results and ensure a positive outcome from your chosen medical spa treatment. We look forward to welcoming you and assisting you in achieving your aesthetic goals!

At Navila Aesthetic Lounge, we categorize laser hair removal areas based on the different parts of the body where clients typically seek treatment. Laser hair removal is a highly effective and popular method for long-term hair reduction, and we offer targeted treatments for various areas to cater to our clients’ individual needs and preferences. Commonly categorized laser hair removal areas at Navila Aesthetic Lounge may include: 1. Facial Areas: This category covers hair removal on areas such as the upper lip, chin, cheeks, sideburns, and forehead. 2. Body Areas: Here, we address hair removal on larger body regions, including the underarms, arms, legs, chest, back, and abdomen. 3. Bikini Area: This category encompasses hair removal in the bikini line and extended bikini areas, offering options for various degrees of hair removal. 4. Brazilian: This category involves the complete removal of hair in the pubic region. 5. Neck: Hair removal on the front or back of the neck can be requested as a separate category. 6. Hands and Feet: Hair removal on the hands and feet is another commonly requested area. During your free consultation at Navila Aesthetic Lounge, our experienced team will discuss the laser hair removal areas you wish to target. They will tailor a personalized treatment plan based on your specific hair removal goals and the unique characteristics of the designated areas. Our medical professionals use advanced laser technology to ensure safe and effective hair reduction while minimizing discomfort and downtime. We prioritize client satisfaction and strive to provide efficient, long-lasting results with our laser hair removal treatments. Our goal is to make your experience at Navila Aesthetic Lounge comfortable, convenient, and successful in achieving your desired hair removal outcomes.

The frequency of injectable treatments at Navila Aesthetic Lounge depends on the type of injectable used and individual factors such as your desired results, age, and metabolism. Generally, injectables fall into two main categories: neuromodulators (e.g., Botox) and dermal fillers. 1. Neuromodulators (Botox, Dysport, Xeomin): These injectables temporarily relax specific facial muscles to reduce the appearance of wrinkles and lines caused by facial expressions. The effects of neuromodulators typically last around 3 to 4 months. Therefore, treatments are commonly scheduled every 3 to 4 months to maintain optimal results. 2. Dermal Fillers (e.g., Juvederm, Restylane, Radiesse): Dermal fillers are used to restore volume, fill in wrinkles, and enhance facial contours. The longevity of dermal fillers can vary depending on the specific product used and individual factors. In general, the effects of dermal fillers can last anywhere from 6 months to 2 years. Touch-up treatments may be needed to maintain the desired results. During your free consultation at Navila Aesthetic Lounge, our medical professionals will assess your unique facial anatomy, discuss your aesthetic goals, and create a personalized treatment plan tailored to your needs. They will recommend the appropriate frequency of injectable treatments based on your specific requirements and the characteristics of the injectables used. It’s essential to follow the guidance of our medical team and not over-treat with injectables, as this can lead to undesirable effects. By adhering to the recommended treatment schedule, you can achieve natural-looking results and maintain a refreshed and rejuvenated appearance over time.

At Navila Aesthetic Lounge, we offer a range of treatments specifically designed to address aging skin and help you achieve a more youthful and rejuvenated appearance. The best treatment(s) for aging skin depend on your individual concerns, skin type, and desired results. During your free consultation with our experienced medical professionals, they will assess your skin and recommend a personalized treatment plan tailored to your unique needs. Here are some of the popular treatments we offer for aging skin: 1. Dermal Fillers: Dermal fillers are used to restore lost volume and smooth out wrinkles and fine lines. They can plump up areas like the cheeks and lips, reduce nasolabial folds, and diminish marionette lines. 2. Botox or Dysport: Neuromodulators like Botox and Dysport relax the facial muscles that cause dynamic wrinkles, such as crow’s feet and forehead lines. 3. Laser Skin Resurfacing: This treatment uses laser technology to stimulate collagen production, improve skin texture, and reduce the appearance of wrinkles and age spots. 4. Chemical Peels: Chemical peels exfoliate the skin, improving its tone and texture, reducing fine lines, and promoting a more youthful complexion. 5. Microneedling: Microneedling creates micro-injuries in the skin, stimulating collagen production and helping to improve skin firmness and texture. 6. Platelet-Rich Plasma (PRP) Therapy: PRP therapy involves using your own blood’s growth factors to rejuvenate the skin, reducing wrinkles and enhancing skin tone. 8. Medical-Grade Skincare: We offer medical-grade skincare products like ZO® to support your skin’s health and prolong the results of your treatments. Remember that each individual’s skin is unique, and the best approach to address aging concerns will be based on your specific needs. Our knowledgeable team will guide you through the treatment options available, ensuring you are well-informed and confident in your chosen treatments. We are committed to helping you achieve your desired results and enhance your natural beauty at Navila Aesthetic Lounge.


Arriving 10-15 minutes before your appointment time is recommended. This will allow you to complete any necessary paperwork and ensure a smooth and timely start to your treatment.

At Navila Aesthetic Lounge, we accept various forms of payment, including cash, credit cards (Visa, Mastercard, American Express), and debit cards. We strive to provide convenient payment options for our clients to ensure a seamless and enjoyable experience during their visit.

At Navila Aesthetic Lounge, we generally do not accept insurance for our cosmetic and aesthetic treatments. Medical spa services are typically considered elective and are not covered by health insurance plans. As a result, clients are responsible for the full cost of their chosen treatments. However, we offer a variety of convenient payment options, including cash, credit cards (Visa, Mastercard, American Express), and debit cards, to ensure a seamless and hassle-free payment process for our valued clients.

At Navila Aesthetic Lounge, we understand that unforeseen circumstances may arise, and you might need to cancel or reschedule your appointment. We value our clients’ time and aim to accommodate their needs while maintaining an efficient schedule for all our guests. Therefore, we have a cancellation policy in place to ensure fairness and optimal service for everyone. Our cancellation policy typically requires clients to provide at least 24 to 48 hours’ notice if they need to cancel or reschedule their appointment. This allows us enough time to offer the vacant slot to another client who may be on a waiting list or looking for an earlier appointment. If a cancellation is made within the specified notice period, there is usually no penalty. However, failing to provide sufficient notice or not showing up for an appointment without prior communication may result in a cancellation fee. We kindly request that you inform us as soon as possible if you need to modify your appointment so that we can work together to find an alternative solution. Our friendly staff is available to assist you and answer any questions you may have regarding our cancellation policy.

At Navila Aesthetic Lounge, we understand that some treatments may involve a significant investment, and we want to make our services accessible to all our clients. To accommodate your needs, we offer various financing options to help you manage the cost of your desired treatments. We work with reputable financing companies that specialize in healthcare and aesthetic procedures. These financing providers offer flexible payment plans with competitive interest rates, making it easier for you to budget for your treatments and pay in installments over time. During your free consultation at Navila Aesthetic Lounge, our friendly staff will be happy to discuss the financing options available to you. They can guide you through the application process and help you choose a financing plan that aligns with your budget and treatment goals. We believe that everyone deserves to look and feel their best, and our goal is to provide you with exceptional service and support throughout your aesthetic journey. Whether you are considering laser treatments, injectables, or any other service at our medical spa, we want to make sure you have the opportunity to access the treatments you desire in a way that suits your financial situation. Don’t hesitate to inquire about our financing options and take the first step towards achieving your aesthetic goals at Navila Aesthetic Lounge.

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Navila Aesthetic Lounge Location

13273 Jamboree Rd,
Tustin, CA 92782

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: 9 AM–5 PM
Sunday: Closed

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